FAQ
Frequently asked questions
How accurate are Ojaboy's market prices?
Prices reflect the latest available market observations. Because open-market prices can change, Ojaboy confirms the final item cost during the ordering process.
How often are prices updated?
Update frequency can vary by item and market. Use Ask Ojaboy when you need help confirming a current price before ordering.
Can the price change after I place an order?
Market prices can move between an estimate and the actual purchase. Any material change should be confirmed with you before Ojaboy proceeds.
What happens if an item is unavailable?
Ojaboy will contact you about an appropriate substitute or another available option before making a material change to your order.
How does Ojaboy select product quality?
Ojaboy's market agents procure items on your behalf and follow the preferences supplied with your order.
Which markets and locations does Ojaboy cover?
Ojaboy currently provides shopping and delivery services within Lagos, covering the markets listed on our homepage. We are working to expand into more markets and states across Nigeria.
How much do delivery and service cost?
Charges depend on the order and delivery details. Review the complete total presented during ordering before confirming payment.
How long does delivery take?
Timing depends on your order, market availability, and destination. Your order flow will provide the applicable delivery information.
What if I receive the wrong quantity or poor-quality produce?
Contact Ojaboy support promptly with your order details and evidence so the team can review the issue.
How do refunds work?
Refund eligibility and processing depend on the circumstances of the order. Please review the Refund Policy or contact support for help with a specific order.
Can Ojaboy purchase in bulk for businesses?
Ask Ojaboy with your item list, quantities, and delivery requirements so the team can confirm availability and next steps.