Privacy

Ojaboy Privacy Policy

Effective Date: July 20, 2026Last Updated: July 20, 2026

1. Introduction

Welcome to Ojaboy. Ojaboy ("we," "our," or "us") is an AI-powered market concierge platform that helps users purchase fresh food items, groceries, and household essentials at competitive prices while providing market intelligence, price trends, and delivery services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information whenever you use our website, mobile applications, artificial intelligence services, or any related products and services.

By creating an account or using Ojaboy, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Password (securely encrypted)
  • Profile picture (optional)
  • Delivery addresses
  • Saved locations

Order Information

  • Products purchased
  • Order history
  • Delivery instructions
  • Preferred markets
  • Shopping preferences
  • Order value
  • Delivery status

Payment Information

  • Transaction reference
  • Payment status
  • Wallet balance (where applicable)
  • Refund information

We do not store your debit card details, card PINs, CVV, or banking passwords.

Device Information

  • IP address
  • Browser type
  • Operating system
  • Device model
  • Device identifiers
  • App version
  • Crash logs
  • Usage statistics

Location Information

  • Suggest nearby markets
  • Calculate delivery fees
  • Estimate delivery times
  • Improve delivery accuracy

You may disable location access through your device settings, although some features may not function correctly.

AI Interaction Data

  • Questions submitted to our AI assistant
  • Market-related conversations
  • Product searches
  • Feedback provided during AI interactions

3. How We Use Your Information

  • Create and manage your account
  • Process grocery and market orders
  • Coordinate deliveries
  • Send order updates
  • Verify your identity
  • Prevent fraud
  • Improve customer support
  • Personalize your shopping experience
  • Generate AI-powered recommendations
  • Provide market price intelligence
  • Notify you about price increases or reductions
  • Improve platform performance
  • Conduct analytics
  • Comply with legal obligations

4. AI Market Intelligence

Ojaboy uses Artificial Intelligence to analyze historical market prices, product availability, market trends, seasonal demand, and consumer purchasing behavior.

Our AI predictions are intended to assist users in making informed purchasing decisions and should not be interpreted as guarantees of future market prices.

5. Marketing Communications

With your consent, we may send price alerts, promotional campaigns, new product announcements, market trend reports, special offers, and newsletters.

You may unsubscribe from marketing communications at any time through your account settings or by using the unsubscribe link in our emails.

6. Sharing of Information

We do not sell your personal information.

  • Delivery partners for order fulfillment
  • Payment providers to process payments securely
  • Cloud hosting, analytics, customer support, and notification service providers
  • Legal authorities where required by law

7. Cookies and Similar Technologies

We use cookies and similar technologies to keep you logged in, remember preferences, improve website performance, measure platform usage, and enhance security.

You may disable cookies in your browser settings, though certain features may become unavailable.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, maintain transaction records, resolve disputes, comply with tax and legal obligations, and detect fraud.

When information is no longer required, it is securely deleted or anonymized.

9. Security

  • Encryption in transit
  • Encrypted passwords
  • Secure cloud infrastructure
  • Access controls
  • Regular security monitoring
  • Authentication and authorization controls

Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Your Rights

  • Access your personal information
  • Correct inaccurate information
  • Delete your account
  • Withdraw consent
  • Object to certain processing activities
  • Restrict processing
  • Receive a copy of your information
  • Request data portability
  • Lodge a complaint with the relevant data protection authority

11. Children's Privacy

Ojaboy is intended for users who are at least 18 years old or who have the consent of a parent or legal guardian where permitted by law.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will delete such information promptly.

12. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

13. International Data Transfers

Your information may be processed or stored outside Nigeria where our trusted service providers operate. Where such transfers occur, we implement appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Where significant changes are made, we will notify users through email, mobile application notifications, or website announcements.

Continued use of Ojaboy after such updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or how your personal information is handled, please contact us.

16. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act (NDPA) 2023 and other applicable regulations.

By using Ojaboy, you acknowledge that you have read, understood, and agreed to this Privacy Policy.