Terms

Ojaboy Terms of Service

Effective Date: July 20, 2026Last Updated: July 20, 2026

1. Acceptance of Terms

Welcome to Ojaboy.

These Terms of Service govern your access to and use of the Ojaboy website, mobile applications, artificial intelligence services, and all related products and services.

By creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, you should not use Ojaboy.

2. About Ojaboy

Ojaboy is an AI-powered market concierge platform that helps customers purchase fresh food items, groceries, and household essentials from local markets while providing market insights, price intelligence, and delivery services.

Ojaboy acts as a procurement and delivery service. Unless expressly stated otherwise, we are not the manufacturer or producer of the products sold through our platform.

3. Eligibility

  • Be at least 18 years old, or have the consent of a parent or legal guardian where permitted by law.
  • Provide accurate and complete registration information.
  • Maintain the security of your account credentials.
  • Comply with these Terms and all applicable laws.

You are responsible for all activities that occur under your account.

4. User Accounts

  • Keep your account information accurate and up to date.
  • Protect your password and login credentials.
  • Notify us immediately of any unauthorized access to your account.
  • Accept responsibility for activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.

5. Orders

  • The information you provide is accurate.
  • You are authorized to use the selected payment method.
  • Product availability may vary.
  • Some products may become unavailable after your order is placed.
  • Prices may change due to market conditions before procurement.

Where significant price changes occur before procurement, Ojaboy may contact you to confirm whether you wish to proceed with the updated price.

6. Pricing

Prices displayed on Ojaboy are estimates based on available market information and may change before items are purchased.

  • Product cost
  • Service charge
  • Delivery fee
  • Applicable taxes or statutory charges where required

Final pricing will be communicated where adjustments are necessary before procurement whenever reasonably possible.

7. Payments

Payments are processed through secure third-party payment providers. By making a payment, you authorize Ojaboy and its payment partners to process the transaction.

We do not store your card PIN, CVV, or online banking credentials. Failed or reversed payments may result in cancellation of your order.

8. Delivery

Delivery times provided by Ojaboy are estimates and may be affected by traffic, weather, market conditions, vendor availability, public holidays, and events beyond our reasonable control.

While we strive to meet estimated delivery times, we cannot guarantee delivery within a specific timeframe. Risk in the products passes to you upon successful delivery.

9. Product Availability and Quality

Fresh produce naturally varies in size, color, weight, shape, and ripeness. Such natural variations do not constitute defects.

Where an ordered item is unavailable, Ojaboy may contact you for an alternative, remove the unavailable item from your order, or refund the affected item where applicable.

10. AI Features

Ojaboy provides AI-powered services including market insights, product recommendations, and price trend analysis. These features are intended for informational purposes only.

Although we strive for accuracy, AI-generated information may occasionally contain errors or become outdated. You should not rely solely on AI-generated recommendations when making purchasing or financial decisions.

11. Acceptable Use

You agree not to:

  • Use Ojaboy for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with the operation of the Services.
  • Upload malicious software or harmful code.
  • Impersonate another individual or organization.
  • Submit false orders or fraudulent payment information.
  • Misuse or attempt to manipulate AI features.
  • Engage in activities that may harm Ojaboy or other users.

12. Intellectual Property

All content available through Ojaboy, including logos, trademarks, graphics, software, website content, mobile applications, AI models developed by Ojaboy, text, and images, is owned by or licensed to Ojaboy and protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, or commercially exploit our content without prior written permission.

13. Privacy

Your use of Ojaboy is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

14. Refunds

Refunds are governed by our Refund Policy. Please review the Refund Policy before placing an order.

15. Third-Party Services

Our Services may integrate with payment processors, delivery partners, cloud service providers, analytics services, and communication platforms.

We are not responsible for the availability, content, or practices of third-party services.

16. Limitation of Liability

To the fullest extent permitted by law, Ojaboy shall not be liable for indirect or consequential losses, loss of profits, loss of business opportunities, delays caused by circumstances beyond our reasonable control, errors resulting from inaccurate user information, or temporary service interruptions.

Nothing in these Terms limits liability that cannot legally be excluded under applicable law.

17. Indemnification

You agree to indemnify and hold harmless Ojaboy, its directors, employees, contractors, affiliates, and partners from claims, damages, liabilities, costs, or expenses arising from your breach of these Terms, misuse of the Services, or violation of any law or third-party rights.

18. Suspension and Termination

We may suspend or terminate your account without prior notice if you violate these Terms, engage in fraudulent activities, abuse our platform, or compromise the security or integrity of our Services.

You may stop using Ojaboy at any time. Requests to delete your account will be handled in accordance with our Privacy Policy and applicable law.

19. Force Majeure

Ojaboy shall not be responsible for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fire
  • Epidemics or pandemics
  • Government actions
  • Civil unrest
  • Internet or telecommunications failures
  • Transportation disruptions

20. Changes to These Terms

We may update these Terms from time to time. Where material changes are made, we will provide notice through our website, mobile application, email, or other appropriate channels.

Your continued use of Ojaboy after the updated Terms become effective constitutes your acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Any dispute arising out of or relating to these Terms or the use of the Services shall be subject to the jurisdiction of the competent courts in Nigeria, unless otherwise required by applicable law.

22. Contact Us

If you have questions regarding these Terms, please contact us:

Acknowledgement

By creating an account or using Ojaboy, you acknowledge that you have read, understood, and agreed to these Terms of Service.